Assistant Executive Director

JOB SUMMARY
The Assistant Executive Director (AED) is responsible for assisting the Executive Director in directing the operations of the Needham Housing Authority (NHA), including the overall administration of federal family and elderly public housing, Massachusetts family, elderly, and special needs public housing, Section 8 units, and oversight of twenty Project Based Section 8 units managed by an outside contract. The AED may also support NHA planning, modernization, and redevelopment initiatives. The AED is responsible for overseeing the NHA Afterschool Program and may be responsible for other programs for residents. She/he will likely be responsible for securing yearly grants and developing and implementing the organizational systems, programs, policies, and procedures that ensure high performance and customer service consistent with the goals and mission of the Authority. The AED must work on-site during regular office hours. Regular remote work is not available for this position.

PRIMARY RESPONSIBLITIES:

• Advise the Executive Director when regulatory changes require policy or procedural changes in Authority operations.
• Responsible for essential functions, including ensuring the efficient operation of the properties within financial guidelines, ensuring established standards are met, maintaining occupancy requirements, reviewing delinquent accounts, and taking required action.
• Respond to all resident requests promptly, efficiently, and courteously while ensuring compliance with the applicable public housing or other subsidy requirements.
• Provide training and support for staff to ensure assignments are carried out in accordance with established policies and procedures.
• Evaluate and recommend personnel action on staff performance and administer discipline effectively.
• Perform other related duties as may be assigned by the Executive Director.

Please contact Cheryl Gosmon, Executive Director at cgosmon@needhamhousing.org