Director of Food & Beverage Services

General Summary

The Director of Food and Beverage Services provides strategic and operational leadership for all dining programs across the campus, ensuring a high-quality, resident-centered experience. This role oversees all aspects of food and beverage operations, combining culinary innovation, financial stewardship, regulatory compliance, and team leadership to deliver efficient, sustainable, and health-conscious meal services.

With a strong understanding of the impact dining has on overall well-being, the Director is responsible for creating an engaging environment that supports the social, emotional, and physical health of residents. By optimizing operations and fostering a culture of excellence, this role ensures that the dining program enhances community satisfaction and contributes to a vibrant, welcoming place that residents are proud to call home.

ESSENTIAL JOB FUNCTIONS

Dining Program Leadership
Lead the development and execution of diverse, seasonal, and nutritionally balanced dining programs
Oversee menu planning, catering services, and special events across the community
Ensure meal offerings support resident wellness, satisfaction, and dietary preferences
Monitor dining quality, presentation, and overall service standards
Resident Experience
Create a resident-centered dining experience by actively gathering and responding to resident feedback
Support flexible dining options, including take-out services and convenience store offerings
Foster a welcoming and engaging dining environment that promotes community connection and satisfaction
Address resident concerns and continuously identify opportunities to enhance dining services
Operational & Financial Management
Develop and manage departmental budgets, operational costs, labor expenses, and inventory controls
Implement strategic purchasing practices and utilize GPO resources to maintain financial sustainability
Monitor operational performance and identify opportunities for increased efficiency and cost savings
Utilize POS systems, Microsoft Office, and Google Workspace tools to support reporting and operational effectiveness
Compliance & Safety
Ensure compliance with all health, sanitation, food safety, and workplace safety regulations
Conduct regular inspections to maintain cleanliness, safety, and regulatory standards
Oversee responsible alcohol service operations and maintain liquor license compliance
Maintain current knowledge of food service regulations and industry best practices
Team Leadership
Recruit, hire, train, supervise, and develop culinary and dining services staff
Manage staff scheduling and ensure appropriate operational coverage across all shifts
Foster a culture of hospitality, accountability, teamwork, and operational excellence
Provide coaching, performance management, and ongoing professional development opportunities
Ideal Candidate Profile
Experience
Minimum of 5 years of food and beverage management experience
Leadership experience within senior living, hospitality, healthcare, or high-volume dining environments preferred
Experience overseeing large-scale dining operations, catering, and special events
Technical & Business Acumen
Strong budgeting, cost control, operational management, and financial planning skills
Experience with inventory management, purchasing systems, and operational reporting
Proficiency in POS systems, Microsoft Office Suite, and Google Workspace
Regulatory Expertise
Extensive knowledge of food safety regulations, sanitation standards, and health code compliance
Current ServeSafe certification required
Liquor license certification strongly preferred
Leadership Skills
Proven ability to lead, motivate, and develop high-performing teams
Strong communication, organizational, and interpersonal skills
Commitment to delivering exceptional resident and guest experiences

WORKING CONDITIONS/PHYSICAL DEMANDS

Ability to lift up to 50 pounds
Ability to stand for up to 8 hours or more
Willingness to work a flexible schedule, including evenings, weekends, and holidays as required.

Beyond the Paycheck: Why You’ll Love Working Here:
We don’t just offer a job; we invest in your entire life. Our “Total Rewards” package adds an extra 27% to 30%+ in value on top of your base salary.

Comprehensive Health: Premium Medical, Dental, and Vision coverage for you and your family.

Future-Proofing: 401(k) retirement planning and employer-paid Life, AD&D, and Disability insurance (Short & Long Term).

Rest & Recharge: Generous paid vacation, official holidays, plus 2 floating holidays to use whenever you need a break.

Family-Friendly: Inclusion for your “+1” and dependents, plus Pet Insurance for your furry family members.