Housing Inspector

SALARY: $56,160 per year

This is a non-exempt, full-time position.

ORGANIZATION:

Metro Housing | Boston (formerly Metropolitan Boston Housing Partnership) is a leading nonprofit dedicated to connecting the residents of Greater Boston with safe, decent homes they can afford. Metro Housing empowers families and individuals to move along the continuum from homelessness to housing stability. Serving more than 25,000 households annually, we work seamlessly to bridge the gaps among government, nonprofits, and corporations to continually increase our impact. With more than 30 years’ experience piloting and implementing housing programs, we have solidified our position as an industry-leading expert on navigating the affordable housing field.

MISSION:

“We mobilize wide-ranging resources to provide innovative and personalized services that lead families and individuals to housing stability, economic security and an improved quality of life.” 

OVERVIEW:

The Housing Inspector is responsible to provide a high level of professional service to Metro Housing | Boston clients while ensuring compliance with Housing and Urban Development‘s (HUD) Housing Quality Standards (HQS) and Department of Housing and Community Development (DHCD) inspection requirements. The Housing Inspector is responsible to rate housing quality, report findings, and recommend methods to bring housing into compliance. 

REPORTS TO: Inspection Supervisor

RESPONSIBILITIES MAY INCLUDE:

The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. 

• Monitor and evaluate housing conditions of all Metro Housing’s rental assistance participants. Housing Inspectors are responsible to ensure that all assigned annual and new units are inspected timely and are in compliance with HUD/HQS and DHCD standards;
• Recommend contract suspension, abatement, or termination when compliance is not met within a timely manner; 
• Cite HQS and DHCD violations with a staff pass rate that is within HUD, DHCD and MBHP’s standards of performance; 
• Educate program participants, appropriate agencies, and the general public concerning HQS and DHCD regulations, policies and procedure;  
• Initiate and process termination of program participation for families that have violated their family responsibilities and/or have engaged in fraudulent activities.  Present evidence on behalf of Metro Housing in the informal hearing process; 
• Participate in landlord and community outreach efforts; 
• Identify tenant-caused violations and provide referral to other Metro Housing programs; 
• Participate effectively within and across teams to problem solve and to deliver quality service to program participants; 
• Work closely with team members to provide high level of customer service; 
• Perform related duties as assigned by the Inspection Supervisor and provide staff coverage as needed; and
• Other duties as assigned.

QUALIFICATIONS:

• Experience with local building codes, construction methods (new and rehabilitation) and housing systems (i.e., wiring, plumbing, heating);
• Demonstrated understanding of and ability to explain complex housing codes repairs and regulations;
• Strong interpersonal, verbal, written, and negotiation skills. Good organizational skills and detail-oriented; 
• Must be computer literate, self-motivated, and reliable to work independently;
• Must have daily access to a vehicle for fieldwork and valid driver’s license;
• Massachusetts Construction Supervisor’s License (Preferred);
• Registered Sanitarian (Preferred); and
• Licensed Home Inspector (Preferred).

PREFERENCE GIVEN TO:

• Candidates with multilingual skills (verbal and written). We are seeking candidates that speak and write English and at least one of the following languages (for interpreting and translation): Vietnamese, Cape Verdean Creole, Portuguese, Cantonese, Mandarin, Toisanese, and Spanish.

Most benefits are available on your first day of work with Metro Housing | Boston. These benefits currently include:

Your and your family’s health

• Health and dental coverage on a pre-tax basis;
• Eye Med Vision plan on a pre-tax basis;
• Medical and dependent care reimbursement account;
• Company paid life and AD&D insurance and long-term disability;
• Free, confidential Employee Assistance Program;
• Voluntary life, accident, critical illness and cancer insurance.

Work/life balance

• Generous vacation, sick, and personal time;
• 13 paid holidays per year;
• Paid new parent leave;
• Flexible schedules (when available).

Retirement plan

• 403(b) plan with a company match.

Career growth

• Tuition reimbursement program;
• Internal promotions encouraged.

SIGNING AND REFERRAL BONUS: 

To continue to be competitive and because we know that word of mouth is one of the best recruitment strategies, as of November 15, Metro Housing will provide a $500 signing bonus to newly hired employees (half paid after 90 days and the remainder after six months).  We will also amend our referral bonus policy so that a staff member who refers a new employee can choose either one additional day off or the $500. 

AN EQUAL OPPORTUNITY EMPLOYER