Housing Manager

Job Summary:

This is a responsible position that performs duties of property management and related administrative work. The incumbent is responsible for managing assigned properties and implementing management procedures in accordance with well-defined policies and regulations of the agency.  The incumbent works closely with SHA maintenance and modernization staff, residents, and community organizations to provide safe and sanitary housing.

Supervision Received:

Receives direct supervision from the Director of Admissions, Occupancy, and Compliance for whom he/she prepares reports weekly and with whom he/she consults, on an as-needed basis relative to problem interpretation of established regulations, policies, and legal matters.

Principal Duties:

1. Responsible for tenant recertification and review of all continued occupancy forms.
2. Supervises the collection of rents, service charges, legal, and other fees.   
3. Prepares eviction notices following a well-defined and established procedure. 
4. Reviews and analyzes financial needs for the fiscal year and includes them in yearly budget requests.
5. Interview and orientate prospective tenants and show apartments.
6. Performs or works closely with inspectional services to ensure all provisions of the lease are being followed in the household.
7. Monitors the preparation of all vacant apartments for rental.
8. Responsible for the preparation and maintenance of all required reports and office records.
9. Monitoring of project buildings, grounds and areas for cleanliness and general maintenance to provide a healthy atmosphere for residents and the community.
10. Attends meetings with resident groups and stakeholders to understand the needs of residency and the developments. 
11. Other duties of the class, as assigned.

Knowledge, Skills and Abilities Preferred:

1. 2-5 years previous experience in property management.
2. Multi-Family, Public Housing, and/or Housing Tax Credit experience, preferred. 
3. Proficient in Microsoft Office. 
4. Ability to work independently and collaboratively. 
5. Strong verbal and written communication skills. 
6. General knowledge of property maintenance and management.
7. Ability to read and interpret leases.
8. Ability to perform mathematical computations.
9. Ability to maintain effective communications with staff, residents, and community service organizations.
10. Ability to prepare clear and concise reports.
11. Ability to give clear and concise written or oral instructions.
12. Knowledge of modern office and bookkeeping procedures.
13. Ability to plan, assign, review and coordinate work and programs.
14. Ability to work in a fast-paced environment. 

Preferred candidates will have:

Knowledge of the principles and practices of Multi-Family, Public Housing, and/or Tax Credit properties; property maintenance and management. Solid math and communication skills. Knowledge of PHA-Web software is highly desirable. Must possess a valid Mass. Driver’s license. 

Job Type: Full-time, 35 hours per week  

Bargaining Unit: Chapter 3, National Conference of Fireman and Oilers, 32BJ/SEIU 

Salary: Commensurate with experience and negotiable to a maximum of $79,226. 

Benefits: 

• Employer pays 75% of health insurance; plans administered through MA Group Insurance Commission (GIC) 
• Employer pays 75% of dental insurance    
• Participation in the State Retirement Program 
• Tuition reimbursement 
• 16 paid holidays 
• 28 paid time off days per year 
• Eye Glass/Contact Lens Reimbursement   
• Long Term Disability, Life Insurance, 457B Deferred Compensation Plans, FSA plans and Aflac insurance policies available 
• Career growth & opportunities for promotions