Job Type
Programmatic/Project Management
Organization
RCAP Solutions
Contact Name
Jen Escobar
Contact Email
hr@rcapsolutions.org
Contact Phone
Address
191 May Street
Worcester, MA
United States
Job Description
Section 8 (HCV) Program Assistant
Worcester, MA
The Section 8 Program Assistant provides support to a team of Program Representatives by performing a variety of administrative tasks in a team-oriented work environment.
Responsibilities:
- Organize and mail recertification paperwork for Program Representatives
- Manage, track, and report on the status of participant’s submission of required paperwork and assist with mailing of packages and notices.
- Assist in the review of submitted documentation and follow up with program participant’s income, assets, and other necessary documents
- Scan documents in a timely manner into the required software system
- Assist with calculation of participant’s income, assets and expenses to determine continued participation in the program.
- Maintain communication with program representatives regarding documentation and audit requirements, as needed.
- Provide support to managers and others with special projects as assigned.
- Respond to phone calls and provide information requested to clients, property owners, and other external partners.
- Maintain a filing system for both active and inactive participants files.
- Participate in regular staff meetings and trainings required by the funding source and/or RCAP Solutions, Inc.
Requirements:
- Education and/or Experience: High school with 1 to 2 years related experience working at a housing or social service agency serving similar population as RCAP’s; some college preferred.
- Ability to read and interpret program related documents; write routine reports and correspondence; provide excellent customer service; and good public speaking skills. Ability to read and write Spanish preferred.
- Ability to multi-task, meet deadlines, and have good mathematical skills.
- Computer Skills: Must be proficient in Microsoft office software including Outlook, Word, and Excel.
- Must pass a CORI
Job Type: Full-time
Salary: $21.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- 8AM-5PM (ONSITE POSITION)
Ability to Commute:
- Worcester, MA 01602 (Required)
Work Location: In person
Application Instruction
If you are interested in applying for this position, please email your resume to hr@rcapsolutions.org or apply from our careers site: Careers | RCAP Solutions