Database Administrator

SALARY: $55,000 - $ 60,000 per year.

This is a non-exempt, full-time position.

ORGANIZATION:

Metro Housing| Boston is a leading nonprofit dedicated to connecting the residents of Greater Boston with safe, decent homes they can afford. Metro Housing empowers families and individuals to move from homelessness to housing stability. Serving more than 25,000 households annually, we work seamlessly to bridge the gaps among government, nonprofits, and corporations to continually increase our impact. With more than 30 years’ experience piloting and implementing housing programs, we have solidified our position as an industry-leading expert on navigating the affordable housing field.

 MISSION:

We mobilize wide-ranging resources to provide innovative and personalized services that lead families and individuals to housing stability, economic security, and an improved quality of life.

OVERVIEW:

The Database Administrator provides a seamless flow of information throughout the organization, considering both backend data structure and frontend accessibility for end-users. The Database Administrator is responsible for the management and maintenance of Metro Housing’s databases, maintaining adherence to the data management policy and ensuring that essential software and equipment are functional. 

REPORTS TO: Director of Information Technology

RESPONSIBILITIES MAY INLCUDE:

The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.  

• Monitor system performance and identify problems that arise;
• Respond in a timely manner to user-reported errors;
• Protect the database against threats or unauthorized access via confidentiality through encryption, software integrity, and system availability; 
• Ensure that the database is adequately backed up and able to be recovered in the event of memory loss;
• Report on metrics regarding usage and performance;
• Suggest changes and improvements for database maintenance or protection;
• Design databases with both front-end and back-end users in mind;
• Define users and enable data distribution to the right user, in appropriate format and in a timely manner;
• Provide proactive and reactive data management support and training to users;
• Create, document, and enforce database policies, procedures and standards; 
• Perform tests and evaluations regularly to ensure data security, privacy and integrity; 
• Monitor database performance, implement changes and apply new patches and versions when required;
• Assists IT staff in resolving helpdesk tickets when ticket numbers reach high levels;
• Develops and validates procedures for submission of business critical data to suppliers and government agencies. Such data may include, but will not be limited to 50058s (to PIC), 1099s (to IRS and property owners), Customer Payment Advice (to MBHP Owner’s Portal), Direct Deposit data (to banks), etc; and
• Design, manage, and support VMware products.

QUALIFICATIONS:

• A bachelor’s degree in computer science or related field;
• A minimum of 1 year experience as a database administrator;
• Experience supporting web-based and client-server systems (web design experience desirable);
• Ability to translate technical terminology into layman’s terms and conversely to translate business needs into technology requirements;
• Analytical mindset and good problem-solving skills;
• Excellent verbal and written communication skills;
• Highly organized and reliable;
• Capable of working under time pressure;
• Ability to stay updated with trends and developments in database administration;

 Most benefits are available on your first day of work with Metro Housing | Boston. These benefits currently include:

Your and your family’s health

• Health and dental coverage on a pre-tax basis;
• Eye Med Vision plan on a pre-tax basis;
• Medical and dependent care reimbursement account;
• Company paid life and AD&D insurance and long-term disability;
• Free, confidential Employee Assistance Program;
• Voluntary life, accident, critical illness and cancer insurance.

Work/life balance

• Generous vacation, sick, and personal time;
• 13 paid holidays per year;
• Paid new parent leave;
• Flexible schedules (when available).

Retirement plan

• 403(b) plan with a company match.

Career growth

• Tuition reimbursement program;
• Internal promotions encouraged.

AN EQUAL OPPORTUNITY EMPLOYER