Development & Communications Coordinator

Opportunity

The CDP seeks a professional with excellent organizational skills as well as database entry and administrative experience. The Development & Communications Coordinator will support the CDP’s fundraising program, events, and marketing and communications efforts.  They will provide outstanding customer service —internally and externally -- and accurately process gifts and pledges, prepare acknowledgments, and send reminders. This position also entails creating reports and maintaining donor and biographical information in the database with the highest level of accuracy. Additional duties include support of engagement events and marketing and communications efforts.  

The position will report to the Chief Advancement Officer (CAO) and actively assist the CAO, Chief Executive Officer (CEO), and other staff to increase engagement, communicate impact, and build lasting relationships with individuals and organizations to secure philanthropic support.

The role will receive strong mentorship and career development opportunities.

The successful candidate will work from the CDP’s office located at 180 Cranberry Highway, Orleans, Massachusetts; there is an opportunity to work remotely up to three days per week at the conclusion of a successful introductory period. This is a full-time, non-exempt position (37.5 hours/week).   

Our Ideal Candidate 

Our ideal candidate will be a professional with ambition and a strong work ethic. We seek an energetic, collaborative, and dependable team player, who can manage a diverse flow of work and time-sensitive details. The successful candidate will have excellent attention to detail and be personable and self-motivated and possess a commitment to mission-driven work.

Specific duties will include but not necessarily be limited to: 

Annual Giving, Events, and Donor Relations (80%)

• Support the execution of the CDP’s fundraising plan to increase annual giving and donor participation.
• Conduct daily entry of all gifts, prepare timely acknowledgment letters, tax receipts, pledge reminders, and invoices, and reconcile financials with the Finance Team.
• Manage the constituent management database (Salesforce) related to development to ensure ongoing accuracy and integrity of data and records and to generate lists, queries, and reports for analysis.
• Manage the month-by-month calendar for fundraising activities; collaborate with staff to support meeting preparation, information sharing, and meeting deadlines.
• Serve as main point person in the organization and implementation of the CDP's Community Investment Tax Credit (CITC) Program.
• Collaborate with CDP staff to develop and introduce efficiency related to gift processing operations and assist with various data projects.
• Implement and manage delivery of fundraising appeals.
• Support CEO and CAO with preparation for donor visits.
• Support moves management process; prepare prospect tracking reports, background research, and mailing lists. 
• Prepare fundraising reports and materials for Board and Development Committee meetings.

Marketing Communications (20%)

• Maintain monthly editorial calendars highlighting messaging, audience, and segmentation for programs, events, and campaigns.
• Engage with external vendors and consultants to draft and distribute appeals, reports, collateral, and communications.
• Support collection and distribution of press releases, ads, and video and social media content; work with contractors to communicate CDP activities and impact across all platforms. 
• Manage CDP tabling kit, stewardship items, and promotional materials; work with designer and vendors to create items; manage use and inventory.
• Update the organization's website and coordinate upgrade efforts.

Skills and Experience 

There are innumerable ways to learn, grow and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. We are most likely to be interested in your candidacy if you can demonstrate the qualifications and experiences listed below. 

• A passion for the CDP’s mission along with knowledge of affordable housing, small business, and community development issues on Cape Cod. 
• A commitment to best practices, excellent attention to detail, a “can-do” mindset, and the ability to anticipate needs and organize, implement, and communicate progress and challenges.
• Bachelor's degree and at least two years’ experience in fundraising, event management, marketing, business development or related field. 
• A valid driver’s license. 
• Some flexibility to work non-traditional hours and occasionally travel throughout the Lower and Outer Cape.
• Ability to maintain high standards of ethics and integrity in handling sensitive and proprietary financial information.
• An understanding of visual and graphic design principles to create appealing and functional designs that make sense to and engage recipients.
• Proficiency in using social media and video-sharing platforms, e.g., Facebook, Linked In, Instagram, YouTube, etc.
• Excellent computer skills and proficiency with Microsoft Office Suite; experience with Constant Contact, Canva, and Salesforce (or comparable programs) highly preferred.
• Ability to work independently and exhibit personal agency.
• Affirmation and support the values of cultural diversity, equity, and inclusion in all aspects of their work.

Compensation and Benefits 

The salary range is $64,000-67,000 annually. The CDP also provides a generous package of benefits including vacation, sick time, and retirement benefits. The schedule will be Monday to Friday, with occasional evenings and weekends for meetings and events as necessary. The position is flexible, with the option to work up to three days per week remotely. The CDP reserves the right to change workplace policy at any time. 

Commitment to Diversity and Equal Opportunity

The CDP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Diversity and inclusion among our team are critical to the success of our efforts and we seek to recruit, develop, and retain talented people from a diverse candidate pool. Applications from underrepresented communities are strongly encouraged.