Homebuyer Counselor

Job Summary

• The Program Associate – Housing Counselor provides comprehensive individual pre-purchase home buyer counseling and conducts home buyer workshops

Duties

• Counsel graduates of classes-homeownership readiness assessments, budgeting, debt reduction, pull credit reports for credit re-building, and education
• Teach home buyer training classes and landlord training classes
• Assist with facilitating education workshops, including scheduling, marketing, and procuring speakers
• Process down payment assistance applications
• Process lead paint applications
• Conduct home buyer profiles
• Create a budget and a detailed action plan for clients
• Create and ensure completion of a client’s file per organizational and HUD guidelines
• Adhere to all guidelines related to the confidentiality of client records and information and requirements per the HUD Housing Counseling Handbook and National Industry Standards for Homebuyer Education and Counseling.
• Proactively manage workload, calendar, and client appointments to help meet the goals of the organization and serve the client effectively
• Build relationships with lenders, realtors, and other professionals to develop referral sources
• Assist with special projects as assigned and other tasks deemed necessary to achieve overall goals and operate a successful program
• Conduct community outreach
• Obtain and keep HUD certification as a Housing Counselor

Requirements

• HUD Certification (can be obtained after employment)
• At least two years of experience in banking, lending, or related area and two (2) years of experience working with people in need of assistance or an equivalent combination of training and experience
• Strong independent judgment and decision-making skills.
• Ability to build collaborative relationships with colleagues and clients representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints.
• Be able to work within a team structure and be able to negotiate and manage conflicts.
• Knowledge of housing and economic self-sufficiency issues, as well as community resources
• Ability to perform duties confidentially
• Detail-oriented with the ability to organize complex material in a clear and concise manner
• Ability to communicate effectively, both orally and in writing
• Ability to structure and convey information for a large group in a manner that is engaging and approachable.
• Demonstrated skill in organizing time and prioritizing workload
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Google Docs, Salesforce, and Outlook
• Bilingual competence preferred

Join us as we strive for excellence in procurement while fostering a collaborative work environment!

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Night shift

Work Location: In person