Starting today, August 1, a new statewide policy included in the FY2026 budget and signed by Governor Maura Healey prohibits landlords from charging tenants broker’s fees when the broker was hired by the landlord. Tenants are only responsible for such fees if they choose to hire a broker themselves. The policy also bans landlords from disguising these costs under labels like “admin” or “leasing” fees, and prevents them from conditioning apartment access or lease signings on tenants paying a broker they didn’t select. The change marks a significant shift in Massachusetts rental practices, shifting financial responsibility to the party who actually hires the broker, typically the landlord.
To support implementation, the Executive Office of Housing and Livable Communities (EOHLC) has released a comprehensive FAQ outlining the rights and responsibilities of tenants, landlords, and brokers under the new rules. The guidance clarifies when a fee can legally be charged, how required disclosures must be made, and what steps tenants can take if the rules are violated. The reform marks a major step toward making renting in Massachusetts more affordable and transparent for all.